We, at Ruffit USA, are a group of young, adventurous and creative individuals, just like you!
Our goal is to create new possibilities of what you can do and where you can go with man’s best friend.
When I first met Mojo he was two pounds of curiosity, head slanted to the side and staring at me. I never imagined the little creature I would soon take home would become such a large part of my life, much less the inspiration behind a revolutionary invention. Mojo is
On one adventure (mountain biking) far from home, Mojo stepped on a broken glass bottle that left him bleeding
My name is Jonathan. I am the inventor of the RUFFIT DOG CARRIER™. I have been adventurous, ambitious and creative since I discovered running. If there were ever a sidekick to a self-proclaimed man-child Mojo would be it. We have been hiking, biking, skying and a slew of other non-Olympic sports that I find fun, but we were often limited by leash, terrain, his size, stamina and age.
Since its invention, the RUFFIT DOG CARRIER™ has vastly expanded our outdoor adventures and friendship in general. The RUFFIT DOG CARRIER™ was born from the heart; it is a product that is and always will be about your dog. We love to hear your stories and encourage you to unleash your friendship soon.
Mojo is the inspiration for the product. He has been instrumental in research and development.
Daniel brings years of marketing and business experience to our Company. He has an unmatched talent for solutions and communications.
1. How to measure the size of my dog?
Measure your dog from the collar to the tail, as described in the video. Choose the correct size and order your Ruffit Carrier according to the following chart:
2. Is there a weight limit?
This carrier is made for dogs under 18 inches / 45.7 cm and under 25 pounds / 11.3 kilos.
3. Is Ruffit dog carrier comfortable for my dog?
Ruffit is an extremely comfortable dog carrier, as it enables dog to take his common sitting position and the padded strap provides extra comfort. The mash side panels allow the optimum air flow in and out the carrier.
4. Is Ruffit dog carrier adjustable?
Yes, Ruffit is adjustable dog carrier. There are adjustable chest straps for the perfect fit.
5. Is Ruffit dog carrier safe?
Your dog's safety is our number one priority. Ruffit is designed for your dog to fit in perfectly, holding him in place by using restraints like a cushioned seatbelt. However, for maximum security, please follow these advices: always inspect hardware prior to each use; make sure your dog's collar is harnessed to the loop at the top of the carrier by it through the loop; do not use it in water or for risky activities of any kind.
6. How is shipping regulated?
At purchase, you will receive a receipt and tracking number to help follow your package on its route to your location. Current shiping time is 1-2 day processing and up to 4-day arrival in the USA, and 1-3 day processing and 1 to 2 weeks for international shipments. The costs for shipping is $10 for domestic shipping and $35 for international deliveries. However, please check the import cost/duties that apply in your country for any additional costs you may encounter.
7. Is Ruffit dog carrier washable?
Yes, but hand wash only since the machine could damage the product. Also, please make sure to hang dry and use light detergent.
8. Can I return/exchange the product?
If the product you received has a manufacturer defect, you can return it to us within 15 days for a full refund/exchange, but only if the product is unused, and completely clean; with no hair/dirt/marks. However please note that returning the product is at the customer's cost. If you need to return the item for any reason other than a manufacturer defect, there will be a $10 restocking fee charge. Example: if the carrier costs $99.00, you will be refunded $89.00. For more information please visit Terms of Service page.
To Return or Exchange your Product, please click HERE